1. හැඳින්වීම
This manual provides detailed instructions for the setup, operation, and maintenance of your Xprinter H500B/H500E Thermal Transfer Ribbon Label Barcode Printer. Please read this manual thoroughly before using the printer to ensure optimal performance and longevity.
ප්රධාන ලක්ෂණ:
- Supports both direct thermal and thermal transfer printing.
- High-speed printing up to 127 mm/s (H500B) or 101.6 mm/s (H500E).
- Accommodates 300-meter ribbons for reduced downtime.
- Compatible with Windows (XP and newer) and Linux operating systems.
- Available in 203 DPI (H500B) and 300 DPI (H500E) resolutions.
- Versatile for various label types including thermal transfer, PET/PVC, wash care, and jewelry labels.
- Equipped with a powerful 32-bit processor, 4MB Flash Memory, 8MB SDRAM, and an SD card reader for memory expansion up to 4 GB.
- Includes free labeling software and Windows drivers.
2. පැකේජ අන්තර්ගතය
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact your vendor.

Figure 2.1: Printer and included accessories (Robbin, Shaft, Cable, CD Driver, Sticker Paper, Post, Adaptor, Plug).
- Xprinter H500B/H500E Printer
- බල ඇඩැප්ටරය සහ කේබල්
- USB කේබලය
- Ribbon Spindles (Shaft, Post)
- CD Driver (Software and Drivers)
- ඉක්මන් ආරම්භක මාර්ගෝපදේශය (අදාළ නම්)
3. සැකසුම් මාර්ගෝපදේශය
3.1 ඇසිරීම සහ ස්ථානගත කිරීම
- මුද්රණ යන්ත්රය එහි ඇසුරුම් වලින් ප්රවේශමෙන් ඉවත් කරන්න.
- Place the printer on a stable, flat surface near a power outlet and your computer.
- මුද්රණ යන්ත්රය වටා ප්රමාණවත් වාතාශ්රයක් ඇති බව සහතික කර ගන්න.
3.2 සම්බන්ධක බලය
- බල ඇඩැප්ටරය මුද්රණ යන්ත්රයේ බල ආදාන තොටට සම්බන්ධ කරන්න.
- Plug the power cable into a suitable electrical outlet (100-240V AC).
- බල ස්විචය භාවිතයෙන් මුද්රකය සක්රිය කරන්න.
3.3 මාධ්ය පූරණය කිරීම (ලේබල සහ රිබනය)
The printer supports both direct thermal and thermal transfer printing. For thermal transfer printing, a ribbon is required.

Figure 3.1: Open printer lid showing the internal mechanism for media loading.

රූපය 3.2: ඉහළ view of the printer's internal components, including the label roll path.

රූපය 3.3: පැත්ත view illustrating the label and ribbon loading paths within the printer.
- මුද්රණ යන්ත්රයේ ඉහළ කවරය විවෘත කරන්න.
- ලේබල පූරණය කරමින්: Place the label roll onto the media spindle. Ensure the labels feed smoothly through the guides and under the print head. The printer supports media widths from 25.4mm to 118mm.
- Loading Ribbon (for Thermal Transfer): Insert the ribbon roll onto the supply spindle and the empty core onto the take-up spindle. Thread the ribbon as indicated by the internal diagrams, ensuring it passes between the print head and the labels. The ribbon capacity is max 300m, with a width of 110mm and a 1-inch core diameter.
- Close the top cover. The printer may perform an automatic paper test.
3.4 ධාවක සහ මෘදුකාංග ස්ථාපනය
To use the printer with your computer, you need to install the appropriate drivers and labeling software.
- රියදුරන්: Download the latest drivers for Windows/Linux/Mac from the official Xprinter webඅඩවිය: https://www.xprintertech.com/drivers-2. Follow the on-screen instructions for installation.
- Labeling Software (Bartender): For advanced label design and printing, download the Bartender software from: https://www.xprinter.net/companyfile/15/.
- SDK: SDKs for Windows/Android/iOS are available for custom application development.
3.5 පරිගණකයට සම්බන්ධ වීම
- USB සම්බන්ධතාවය: ලබා දී ඇති USB කේබලය භාවිතයෙන් ඔබේ පරිගණකයට මුද්රණ යන්ත්රය සම්බන්ධ කරන්න.
- විකල්ප සම්බන්ධතා: Depending on your model and configuration, you may also connect via Serial, LAN, Bluetooth, or Wi-Fi.
4. මෙහෙයුම
4.1 Printing Modes
The Xprinter H500B/H500E supports two primary printing modes:
- Direct Thermal: Uses heat-sensitive paper that darkens when heated by the print head. No ribbon is required.
- Thermal Transfer: Uses a ribbon that transfers ink to the label material when heated. This method is suitable for more durable labels and a wider range of materials.
4.2 මුද්රණ ලේබල්
Once drivers and software are installed, you can print labels from your chosen application (e.g., Bartender, or any application that supports printing to a label printer).

රූපය 4.1: අවසන්view of printer characteristics including 108mm width, electronic sheet, and ribbon/TTO capability.

Figure 4.2: Illustration of the dual-motor design enhancing performance with a printing speed of 127mm/s.
- Ensure the correct label type and ribbon (if needed) are loaded.
- Select your Xprinter H500B/H500E as the printer in your software.
- Configure label size, orientation, and content within the software.
- මුද්රණ කාර්යය මුද්රණ යන්ත්රයට යවන්න.
4.3 Supported Label Types and Applications
The printer is designed for a wide range of commercial applications:

Figure 4.3: Various label applications including retail, logistics, cable identification, art paper, silver paper, and thermal paper labels.

Figure 4.4: Specific label examples such as wash marks, clothing tags, and jewelry labels.
- සිල්ලර: මිල tags, shelf labels, product labels.
- සැපයුම්: Shipping labels, inventory labeling.
- කාර්මික: Cable identification, instruction labels.
- විශේෂත්වය: Wash care labels, jewelry labels, art paper, silver paper, thermal paper.
5. නඩත්තු කිරීම
5.1 මුද්රණ ශීර්ෂය පිරිසිදු කිරීම
Regular cleaning of the print head ensures print quality and extends the life of the printer. Clean the print head with an alcohol swab or a specialized print head cleaning pen.
- මුද්රණ යන්ත්රය ක්රියා විරහිත කර බල කේබලය විසන්ධි කරන්න.
- ඉහළ කවරය විවෘත කරන්න.
- Gently wipe the print head surface from the center outwards.
- කවරය වසා නැවත විදුලිය සම්බන්ධ කිරීමට පෙර මුද්රණ ශීර්ෂය සම්පූර්ණයෙන්ම වියළීමට ඉඩ දෙන්න.
- The print head has a life expectancy of 30 km.
5.2 Replacing Ribbon and Labels
Replace ribbons and label rolls as they run out. Refer to Section 3.3 for detailed loading instructions.

රූපය 5.1: අභ්යන්තර view demonstrating the path for ribbon and label media during thermal transfer printing.

Figure 5.2: The printer's automatic paper test feature, which helps in proper media calibration.
6. දෝශ නිරාකරණය
| ගැටලුව | විය හැකි හේතුව | විසඳුම |
|---|---|---|
| බලය නැත | Power cable disconnected, power switch off, faulty power adapter. | Check power connections, ensure power switch is on, test with another outlet or adapter if available. |
| දුර්වල මුද්රණ ගුණාත්මකභාවය (මැකී ගිය, රේඛා) | Dirty print head, incorrect media/ribbon, print head wear. | Clean the print head (Section 5.1), ensure correct media and ribbon are used, adjust print density in software. |
| පරිගණකය මඟින් මුද්රණ යන්ත්රය හඳුනා නොගන්නා ලදී. | Driver not installed, incorrect USB cable, port issue. | Install/reinstall drivers (Section 3.4), try a different USB port or cable, check device manager. |
| ලේබල් නිවැරදිව පෝෂණය නොවේ | Labels improperly loaded, media guides not adjusted, paper jam. | Reload labels correctly (Section 3.3), adjust media guides to fit label width, clear any paper jams. |
| Ribbon wrinkles or breaks | Ribbon tension incorrect, ribbon improperly loaded. | Ensure ribbon is loaded correctly and tension is appropriate. |
7. පිරිවිතර
The following table details the technical specifications for the Xprinter H500B and H500E models.
| විශේෂාංගය | XP-H500B | XP-H500E |
|---|---|---|
| විභේදනය | 203 DPI | 300 DPI |
| මුද්රණ ක්රමය | තාප හුවමාරුව / සෘජු තාප | |
| උපරිම. මුද්රණ වේගය | 127 mm/s (5”) | 101.6 mm/s (4”) |
| උපරිම. මුද්රණ පළල | 108 mm (4.25") | 104 mm (4.09") |
| උපරිම. මුද්රණ දිග | 2286 mm (90") | 1016 mm (40") |
| මාධ්ය වර්ගය | අඛණ්ඩ, පරතරය, කළු සලකුණ, විදුලි පංකා නැමීම සහ සිදුරු සිදුරු කිරීම | |
| මාධ්ය පළල | 25.4 - 118 mm (1.0” - 4.6”) | |
| මාධ්ය ඝනකම | 0.06 ~ 0.254 mm (මිලි 2.36 ~ 10) | |
| මාධ්ය මූලික විෂ්කම්භය | 25.4 ~ 76.2 mm (1" ~ 3") | |
| ලේබල් රෝල් ධාරිතාව | 127 mm (5”) (External diameter) | |
| Ribbon Capacity | උපරිම. මීටර් 300 කි | |
| රිබන් පළල | 110 මි.මී | |
| Ribbon Core Inner Diameter | 25.4 mm (1") | |
| ප්රොසෙසරය | 32-bit CPU | |
| මතකය | 4MB ෆ්ලෑෂ් මතකය, 8MB SDRAM, ෆ්ලෑෂ් මතකය පුළුල් කිරීම සඳහා SD කාඩ් කියවනය, 4 GB දක්වා | |
| අතුරු මුහුණත | Standard: USB+TF card. Optional: Serial/Lan/Bluetooth/WIFI/Parallel | |
| 1D Barcode Support | Code 39, Code 93, Code 128UCC, Code 128, Codabar, Interleaved 2 of 5, EAN-8, EAN-13, EAN-128, UPC-A, UPC-E, EAN and UPC 2(5) digits add-on, MSI, PLESSEY, POSTNET, China POST, GS1 DataBar, Code 11 | |
| 2D Barcode Support | PDF-417, Maxicode, DataMatrix, QR කේතය, Aztec | |
| භ්රමණය | 0°, 90°, 180°, 270° | |
| අනුකරණය | TSPL, EPL, ZPL, DPL | |
| මානයන් (ඩී x ඩබ්ලිව් x එච්) | 302.5 mm x 234 mm x 194.8 mm | |
| බර | කිලෝ ග්රෑම් 2.6 කි | |
| මුද්රණ හිස ජීවිතය | 30 කි.මී | |
| බල ආදානය | AC 100-240V, 1.8A, 50-60Hz | |
| බලශක්ති ප්රතිදානය | DC 24V, 2.5A, 60W | |
| මෙහෙයුම් පරිසරය | 5 ~ 40°C (41~104°F), Humidity: 25 ~ 85% non-condensing | |
| ගබඩා පරිසරය | -40 ~ 60°C (-40~140°F), Humidity: 10 ~ 90% non-condensing | |

Figure 7.1: Physical dimensions of the Xprinter H500B/H500E printer.

රූපය 7.2: පසුපස view of the printer highlighting the USB port and other interface options.
8 පරිශීලක ඉඟි
- මාධ්ය බහුකාර්යතාව: This printer is not limited to just paper labels. It can print on various materials including satin, polyester, PET/PVC labels, and wash care labels, making it suitable for diverse applications like clothing tags and jewelry labels.
- Ribbon Selection: When printing barcode labels for products, ensure you use a ribbon with a maximum capacity of 300 meters and a width of 110mm, with a 1-inch core diameter. The printer's maximum print width is 108mm, so choose labels and ribbons accordingly.
- මතකය පුළුල් කිරීම: The printer's 4MB Flash Memory and 8MB SDRAM can be expanded up to 4 GB using an SD card, which is useful for storing a large number of fonts and graphics for complex label designs.
9. වගකීම් සහ සහාය
9.1 වගකීම් තොරතුරු
The product comes with the manufacturer's standard "Shop's Three Guarantees" after-sale service. Please refer to the specific terms and conditions provided at the time of purchase or contact your vendor for details.
9.2 තාක්ෂණික සහාය
For technical assistance, driver downloads, or further information, please visit the official Xprinter webඅඩවිය:
- Xprinter Official Webඅඩවිය: https://www.xprintertech.com
- අත්පොත්: https://www.xprintertech.com/pos-printer-user-manual





